TESTIMONIALS

Here’s what some satisfied customers have to say

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30 Reviews | write a review

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Kevin was very thorough.

Kevin was very thorough and explained the problem and the solution well. He also was very patient and did excellent work.

MJ Hanover , MD January 6, 2014

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You are a 9+

On a scale of 1-10, measured against my experience with your competitors- You are a 9+

Anonymous Hanover , MD January 6, 2014

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He is very knowledgeable and excellent work!

Thanks to the clarity that Jason DuMond provided. He is very knowledgeable and excellent work!

Anonymous Hanover , MD January 6, 2014

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We were EXTREMELY pleased with the quality of work done by …

We were EXTREMELY pleased with the quality of work done by Mr. Dumond.

AP Bowie , MD January 6, 2014

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You were hands down the most knowledgeable.

We came to learn more about gas logs we came back and purchased your product because you were hands down the most knowledgeable.

Mr. & Mrs. B Annapolis , MD January 6, 2014

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Thank you for the honesty and service.

Much better than previous plumbing experiences-wish we'd called you sooner. Thank you for the honesty and service.

LAB Greenbelt , MD January 6, 2014

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Very pleased and a very good job.

Service Tech took time to explain issues to make sure I understood fully. Very pleased and a very good job.

TM Columbia , MD January 6, 2014

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Employee was very efficient!

Employee was very efficient, explained all work and cleaned up when work completed.

ELZ Laurel , MD January 6, 2014

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Thanks for the same day appointment and doing what you said …

Thanks for the same day appointment and doing what you said you would do.

LS Owings , MD January 6, 2014

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Very nice young man, quite polite and explained everything.

Very nice young man, quite polite and explained everything.

SLK Riverdale , MD January 6, 2014

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Handled job with professional attitude.

Handled job with professional attitude.

LF Columbia , MD January 6, 2014

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Kevin is quite knowledgable and a good worker.

Kevin is quite knowledgable and a good worker. He has a good attitude and a nice personality

MM Bowie , MD January 6, 2014

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Sheila does a nice job on the telephone!

Sheila does a nice job on the telephone!

Anonymous Hanover , MD January 6, 2014

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Sam was very professional and answered all my questions.

Sam was very professional and answered all my questions.

RR Glenn Dale , MD January 6, 2014

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Sam was excellent.

Sam was excellent. Found the problem and went above the call. Would use again with no problem.

SC Mitchellville , MD January 6, 2014

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Rapid response to flooding emergency was greatly …

Rapid response to flooding emergency was greatly appreciated.

ETM Annapolis , MD January 6, 2014

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As always your employees are always prompt, on time, …

As always your employees are always prompt, on time, efficient and great!

LJ College Park , MD January 6, 2014

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Nice phone representative, nice and capable

Nice phone representative, nice and capable

AM Bowie , MD January 6, 2014

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Kevin was very thorough.

Kevin was very thorough and explained the problem and the solution well. He also was very patient and did excellent work.

MJ Hanover , MD January 6, 2014

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You are a 9+

On a scale of 1-10, measured against my experience with your competitors- You are a 9+

Anonymous Hanover , MD January 6, 2014

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He is very knowledgeable and excellent work!

Thanks to the clarity that Jason DuMond provided. He is very knowledgeable and excellent work!

Anonymous Hanover , MD January 6, 2014

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We were EXTREMELY pleased with the quality of work done by …

We were EXTREMELY pleased with the quality of work done by Mr. Dumond.

AP Bowie , MD January 6, 2014

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You were hands down the most knowledgeable.

We came to learn more about gas logs we came back and purchased your product because you were hands down the most knowledgeable.

Mr. & Mrs. B Annapolis , MD January 6, 2014

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Thank you for the honesty and service.

Much better than previous plumbing experiences-wish we'd called you sooner. Thank you for the honesty and service.

LAB Greenbelt , MD January 6, 2014

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Very pleased and a very good job.

Service Tech took time to explain issues to make sure I understood fully. Very pleased and a very good job.

TM Columbia , MD January 6, 2014

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Employee was very efficient!

Employee was very efficient, explained all work and cleaned up when work completed.

ELZ Laurel , MD January 6, 2014

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This company goes above and beyond!!

When we built our log home, we had our builder put what you might call a rough in for a fireplace in our basement. We did not finish the basement when we built the home, but wanted to at a later date, so had the builder install the pipe in the chimney. When we began our basement renovation and went to purchase a fireplace, we discovered our builder had used a pipe that was no longer being manufactured! We searched everywhere to find a fireplace we could use with this pipe and needed to find additional pipe to connect the fireplace. I contacted Liz at Day or Night and she went to work trying to find us exactly what we needed. Liz went above and beyond and was able to locate a fireplace and the pipe. We had almost decided we would not be able to have a fireplace, or anything else since we could not locate what we needed. We could not be happier with the service we received! We love our new basement, especially the fireplace.

Carol Severn/Berkeley Springs, WV , MD March 4, 2017

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This company goes above and beyond!!

When we built our log home, we had our builder put what you might call a rough in for a fireplace in our basement. We did not finish the basement when we built the home, but wanted to at a later date, so had the builder install the pipe in the chimney. When we began our basement renovation and went to purchase a fireplace, we discovered our builder had used a pipe that was no longer being manufactured! We searched everywhere to find a fireplace we could use with this pipe and needed to find additional pipe to connect the fireplace. I contacted Liz at Day or Night and she went to work trying to find us exactly what we needed. Liz went above and beyond and was able to locate a fireplace and the pipe. We had almost decided we would not be able to have a fireplace, or anything else since we could not locate what we needed. We could not be happier with the service we received! We love our new basement, especially the fireplace.

Carol Severn/Berkeley Springs, WV , MD March 4, 2017

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Job Well Done

This last weekend with the cooler weather, we had it going and to our surprise warmed the first floor very well and with the use of our ceiling fans moved the warm air even upstairs. So we are getting the hang of the unit and how to control it utilizing the low and high settings. The real test will be when it drops below freezing and stays there for a while. Janet & I are very satisfied with the unit and the service we were provided. It is now a learning curve as to how much gas we will use versus how often we fire it up. We are thinking we may use the fireplace more than what we first thought. This season will tell. Since the final inspection I was able to cosmetically cover the piping in the garage so it blends in with the rest of the our finished off garage interior. So please pass on one more time to the crew a job well done.

Dave & Janet Smeltzer Hanover , MD November 16, 2017

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Job Well Done

This last weekend with the cooler weather, we had it going and to our surprise warmed the first floor very well and with the use of our ceiling fans moved the warm air even upstairs. So we are getting the hang of the unit and how to control it utilizing the low and high settings. The real test will be when it drops below freezing and stays there for a while. Janet & I are very satisfied with the unit and the service we were provided. It is now a learning curve as to how much gas we will use versus how often we fire it up. We are thinking we may use the fireplace more than what we first thought. This season will tell. Since the final inspection I was able to cosmetically cover the piping in the garage so it blends in with the rest of the our finished off garage interior. So please pass on one more time to the crew a job well done.

Dave & Janet Smeltzer Hanover , MD November 16, 2017


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